Industry Resources

Over the years, DML has demonstrated an unwavering commitment to follow important Fair Credit Reporting Act (FCRA) and credit bureau compliance requirements and data best practices. This has been a critical component of our success, longevity, and reputation as a quality partner. 

Data compliance and best practices will continue to change. Many environments cannot effectively and efficiently manage all program details required to operate responsible and compliant programs. Dedicated data usage and compliance support resources are needed to run effective and sustainable prescreen marketing programs. 

Compliance input and quality control are central to our campaign services as a quality marketing services provider. Our managed services approach includes quality control workflow to help flag compliance and campaign errors.

• Campaign workflows have essential quality controls to track data sources, filters, and corresponding campaign messaging
• DML provides the data selection and output campaign content review. For enhanced quality control, DML delivers one complete job file with a final messaging copy for print and digital deployment along with corresponding data
• Our workflow flags data and messaging errors with incorrect data sources and non-compliant campaign messaging. These types of critical compliance errors often occur in environments where sales, creative and production are all involved and lack of staff knowledge base
• Workflow quality control steps also flag inaccurate campaign elements, i.e., job #, content, and other critical details that impact campaign success
• In states with unique compliance requirements such as Georgia, we work closely with the Georgia Governor's Office of Compliance and coordinate acceptable AG content

Quality control oversight is essential for State AG compliance, FCRA, credit bureau, lender backer requirements, and overall campaign results. 

Federal Trade Commission, Consumer Financial Protection Bureau, and State activity and rulings are closely monitored. We help educate our clients and partners on the latest developments. Below are resources to help support your marketing success:

Federal Trade Commission 

Consumer Financial Protection Bureau 

Georgia Governors Office of Consumer Protection